Frequently Asked Questions

Below you’ll find a list of common questions from our clients. Have a question not addressed? Please contact us and we’ll answer you promptly!
What is an estate sale?
Unlike a garage or yard sale, an estate sale, or tag sale, is a large scale liquidation of the entire contents of a home. Everything is advertised and priced then sold to customers who walk throughout designated sale areas.
What types of items can I sell?
We can sell anything. Every estate sale is unique. Usually a wide range of items is presented for sale — furniture, clothing, appliances, linens, silver, china and other household items. Some estate sales feature expensive, one-of-a-kind items such as works of art, jewelry and antiques. Some may even have cars and boats.
How can I prepare for a sale?
You will need to decide along with your family and friends what you are planning to keep. Things like family photos, legal documents, medical documents and personal communications are probably a priority. Go through each room and search for these items and sort them first. Then go through the rest of the things—but not before you talk to one of our experts who can advise you on what may or may not be valuable.

Queen City Estate Sales will take care of everything else.!!

Should I donate or throw anything away before I call?
No. Please do not focus on throwing anything away or donating. Your main focus should be on what you are interested in keeping and leave the rest to us! For example, browse through the kitchen. You may want to take 5 mugs, a dish set and some silverware. GREAT! Box those items up, leave the rest and move on to the next room, it’s that simple! We can help with the sorting and boxing, if needed. Donating and throwing items away can always be done AFTER the sale. Remember, one man’s trash is another man’s treasure!
Do I need to do anything to prepare for a sale?
The only things you should do to prepare is decide what you or friends and family are taking with you. This includes personal photographs, paperwork and sentimental items. Otherwise, don’t lift a finger! You can trust us to take care of every other little thing. That’s why we’re here and that’s what you’re paying for!
Are you insured?
Yes, we are and we can provide documentation upon request.
Do you contract out any part of the estate sale process?
We do not. We use our hired and experienced staff for all phases of our sale for a reason. We wouldn’t trust our valuable items with inexperienced outsourced individuals, why should you?
How long does the estate sale process take?
The estate sale process is fairly quick! It typically takes between 1 – 3 weeks for the entire process to begin and come to a close. However, each home is different and therefore the amount of time it takes to properly stage, price, advertise, and host a sale can vary and will be determined during your initial consultation.
What happens if everything does not sell?
After the sale there are many options available to you. We offer a list of available donation companies, local non-profit charities, and assorted clean out services to fit your needs. Some larger items may be placed on consignment.
Do I need to be moved out before I have the sale?
It is not required that you are moved out, but we have found that the process will be smoother if you have removed anything that you have decided not to sell or at a minimum store the items away. While the sale is taking place it is best to have our staff only manage the sale so we can focus on selling as many of your items as possible.
What is your percentage? How much do you charge for a sale?
We offer a FREE in person consultation to determine your set-up fee along with a $500. Refundable deposit. The deposit is reimbursed after the sale is complete.
How quickly can I have my sale?
As quickly as you need it! We will do our best to work around your time-frame! If for some reason we can’t, we will refer you to someone who can.
How much will my sale make?
The most it possibly can. We are good at what we do and we are on your side. The more the sale makes the better we all do. We are experts at advertising our sales and always have a good turnout. Each home is different but with our knowledge of the current market, we get you the most bang for your buck.
Do you advertise?
Absolutely! We advertise on several social media sites and through our private email list as well as the number one estate sale website in the country. We also pride ourselves on excellent customer service and because of that, many people return to our sales time and time again!
What if someone gets hurt?
Don’t worry, we are insured for your protection.
Do you have references?
We do! First, check out our testimonials page and if you would like to see more we have a list available upon request.
We build each estate sale to fit each client’s unique needs and time
frame. Call the office at 704-545-0400 or cell phone at 704-281-7069 to
set up a free in-person consultation.